Hearing Loops Arrive at Grocery Outlet Store

High ceilings, clattering shopping carts, and chattering people can make grocery stores challenging places to hear. But hearing loops change all that, making communication with employees and customers with hearing loss easy and fast.

The Grocery Outlet in Springfield, Oregon, now has hearing loops at every checkout. The store owners, Tracy and Tom Hogan, were inspired by hearing loop advocate Ginevra Ralph to improve communication at their store.

Installer Alan Anttila at Hearing Support Solutions looped all five checkout lanes using Contacta’s “Above the Counter” pad-type loops, which have the loop aerial housed in the sign. The directional microphone helps block sounds from behind the checker. Anttila designed and bult the microphone holders himself using aluminum bar stock.

This loop could be the start of more loops at grocery stores across the country. Which store here in Washington State would you like to see a checkout loop?

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