Hearing loops will be required at New York and New Jersey airline gates and information counters at airports, bus, rail, and ferry facilities, thanks to updated accessibility guidelines from the Port Authority of New York and New Jersey. Loops are not, at this time, required at ticket or service counters, such as baggage or rental cars.
At airport passenger gates, loops must transmit all audible announcements, unless the loop is required to be in the floor for effectiveness and the installation would compromise the structural integrity of the floor. Loops will be required to adhere to the IEC-60118-4 guidelines.
The new requirements, released in an October 2020 manual, were established in conjunction with disability groups. To view the manual on the Port Authority site, click on Documents, then Supplemental Accessibility Requirements, then Manual.