Getting around town when you’ve had a hearing loss can be challenging and stressful. And communication access for vessels–and transportation in general–has lagged behind that of other venues.
Thank you to the Washington State Ferries for this terrific start in hearing access: the Colman dock booth at Pier 52 in downtown Seattle is looped! This loop helps us communicate with the ticket seller, move the line more quickly, ask questions, and hear detailed safety, time, and other information.
We hope this is the start of of continued communication access in the Washington State Ferry system. Captioned announcements on board the ferries themselves would tremendously increase our safety, comfort, and pleasure as we travel. Stay tuned.